5 STAR TRUST PILOT REVIEWS
At Luxury Garden Party we try not to bombard you with Marketing but we have had so many wonderful reviews in 2024 we just had to share just a handful of them with you.
Rated 5 out of 5 stars
Verified
Great communication
Hasn’t been delivered yet but Annette has been brilliant keeping me up to date with the delivery delay. Wish every company was as good at notifying customers at busy times of the year.
Rated 5 out of 5 stars
Superb
I’ve just received my item of Ariella Floating Console Table.
I just want to say that I’ve never had anything so well packaged with the hardware in a lovely clothe bag (and all there) with easy to follow instructions.
In these days when all you hear is complaints I thought I would just say that what you and your firm are giving there customers is First Class and so glad i purchased from you.
Rated 5 out of 5 stars
Verified
Service Excellence, Well Done!
Order arrived very quickly after placing the order. Discovered a problem but it was fantastic how quickly they replied staying in contact and sending parts list with the numbers and stayed in touch right through to the very end, brilliant service which is unheard of in this day and age, well done Annette and her team.
Product was packed very well and easy to assemble, so 5 stars all the way around.
Verified
Great price and service
Great price
A phone call to confirm order and delivery date plus a call from delivery company to confirm delivery arrangements and check it was convenient.

Older reviews below:

SIMPLY AWESOME!

This hot tub is fantastic! Very quiet when just heating and reasonably quiet with the massage jets on. Easy set up and feels superb quality for the money. Would definitely recommend. Also, I can’t recommend Luxury Garden Party highly enough. They went above and beyond to help me from ordering through to delivery. Great communication and extremely fast response to all my questions.

Ian (ian@idhdirect.co.uk)

FANTASTIC SERVICE

I recently ordered this grey wash wooden table. It arrived promptly, was easy to assemble, and best of all looks great. But what I really want to commend is the superb customer service from this company, nothing was too much trouble. I had difficulty finding the exact specification, it needed to fold, it needed a hole for a parasol, and it needed to be not too big but to seat four, Annette at Luxury Garden Party searched high and low to find exactly the right table and it is perfect, so big big thanks.

Zoe from United Kingdom (zoepoppy@talktalk.net)

PATIO HEATER

I recently ordered 2 patio heaters from Luxury Garden Party for a family party for the following weekend. Unfortunately the patio heaters had sold out and therefore wouldn’t be able to be delivered on time. However, Annette (the Director) moved heaven and earth to ensure I had another 2 patio heaters delivered ahead of my party. I was delighted with the outcome. Thank you again Annette for your efforts.

Stephen (stephenroyce601@gmail.com)